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23/03/2022
DHCW Service Desk takes third at SDI Awards

Service Desk: DHCW has reached 3rd place in the globally-recognised SDI Awards held 22nd March 2022, in Birmingham.

 

25/11/2021
DHCW Service Desk shortlisted for globally-recognised award

Our Digital Health and Care Wales Service Desk team has been shortlisted in the Best Service Desk category in this year's Service Desk Institute (SDI) Awards.

04/05/2021
National and local service desks merged

In line with the move to a special health authority, we have merged our Primary Care and NWIS Local Service Desk teams. The new merged team will be known as the DHCW Service desk.