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Stories and case studies that showcase our digital tools for clinicians, NHS Wales staff, and patients.


Anne Watkins: International Day of the Midwife

‘In the journey toward creating a sustainable maternity service, robust data is the compass that guides our way’

Successful deployment of WISDM in Betsi Cadwaladr University Health Board West
Every second counts – the importance of time assessment studies in healthcare

We hear from James Fletcher and Lorraine Hughes from the Digital Change Delivery Network (DCDN) and Christine Stitfall from the Business Change team at Digital Health and Care Wales (DHCW).

The importance of user-centred design when designing digital maternity services

In this post, Anne Watkins, Sian Thomas and Sarah Aston discuss the importance of user-centred design and how it has been applied to the Digital Maternity Cymru Programme.

Choose Pharmacy celebrates its 10th anniversary

 "It's not just sticking labels on a  box..."

The National Digital Systems Usability Survey: Make sure your voice is heard

For frontline clinicians, a new usability survey launching later this month will offer a chance to speak up about the design and usability of digital systems across Wales – and just eight minutes of your time could make a big difference.

IWD 2023: Why fairer opportunities for women working in digital health should be a priority

We need more women and more diversity at every level in our industry, if we are to create products and services that really work for everyone who uses them.

Blog - 5 Reasons why GPs should adopt the NHS Wales App by Dr Aled Davies

As a GP, I understand the importance of providing the best possible care to my patients. With the development of the NHS Wales App we are about to see how we can improve the service to our patients and make life easier for us as GPs.

Q&A with Sam Hall, Director of Primary, Community Care and Mental Health Digital Services

Our new Director of Primary, Community Care and Mental Health Digital Services, Sam Hall explains what some of the challenges are to these services, and talks about what brought her to take on the job. 

Blog: How DSPP Works

The DSPP programme is part of Digital Health and Care Wales.  The programme is working in partnership with Kainos to develop the NHS Wales Application

Blog: Key barriers in digital transformation

Much has been made of the speed at which patient-facing technology has been deployed during the Covid-19 pandemic to support remote communication between people and their healthcare professionals, and to begin to create new models of care.

Interview: How going digital dramatically reduced our audit time, with Suzanne Crompton

Suzanne Crompton, Occupational Therapy Lead at Hywel Dda UHB, reveals how switching from paper and spreadsheets to a completely digital workflow has transformed her department’s auditing process

Blog: Patient and public engagement in digital health and care

Have you ever considered how unique you are and how reliant you are on parts of your body functioning properly as a whole, and what happens when something doesn’t work? 

Blog: What is DSPP, and where are we going?

We have all seen and experienced how advances in technology can be of benefit to our lives and the lives of our friends and family and within the NHS in Wales we want to develop to meet the changing expectations of citizens.

Interview: the impact of The Welsh Immunisation System in the mass COVID-19 vaccination rollout

Interview with Hayley Gale, Immunisation Nurse Facilitator, on the impact of The Welsh Immunisation System in the mass COVID-19 vaccination rollout

What does digital healthcare mean for you?

The pandemic has transformed our relationship with healthcare services; in the past year, many of us will have attended a virtual GP consultation or a telephone consultation with a doctor who may have been working from home, with full digital access to your health records. As we urgently moved to minimise face-to-face contact in March 2020, we’ve seen rapid adoption of digital technology across the NHS in Wales.

GPC Wales approves request from Digital Health and Care Wales to implement Access to Welsh GP Record for Choose Pharmacy services.

GPC Wales has approved an access request from Digital Health and Care Wales (DHCW) to the Welsh GP Record (WGPR) in additional modules of the Choose Pharmacy application.

How digital technology is paving the way for change in community pharmacy in Wales

As the role of community pharmacy continues to make a pronounced shift towards a more integrated, patient-focused approach to care, our Clinical Lead for pharmacy, Cheryl Way, takes a look at how digital is playing an important role in shaping its future.

Q&A with WIDI apprentice, Ethan Needham

Our WIDI apprentices have played a crucial role in supporting the work of NWIS during the COVID-19 pandemic.

Digital takes the pain out of dental referral

John tells us how impressed he was with the new dental e-referral service.