Data Protection Officer Support Service

Under the UK GDPR, there is a duty for organisations who process special categories of data to appoint a Data Protection Officer. See the ICO Guide to Data Protection Officers.

Digital Health and Care Wales Information Governance Team now offer a subscription-based Information Governance (IG) Data Protection Officer (DPO) Support Service for General Medical Practitioners (GMPs) and Community Pharmacies (CPs) throughout Wales.

Based in our offices in Cardiff, Mold and Swansea, the aim of the service is to support GMPs and CPs across Wales in discharging their Information Governance and Data Protection responsibilities, in compliance with legislation and national standards, whilst establishing an All Wales approach.

The DPO Support Service includes a number of activities, including but not limited to:

Knowledge Base Resources - A range of template documentation for adoption by practices that covers different topics such as Individual Rights, Data Protection Impact Assessments, Breach Reporting and more.

Informing and Advise - Providing practices with bespoke advice on their data protection queries through our call management system.

Training and Learning - Available through various formats including, face to face training, e-learning, workbooks, presentations and webinars.

Information Sharing - Supporting and promoting compliance when sharing as a singular entity or as a cluster collaborative.