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Digital transformation in Primary Care

Over the last few weeks we've been making rapid strides in transforming digital services to support GPs and GP practices. The NHS Wales Video Consulting Service has been deployed to 343 practices, and since its launch, over 3000 patient consultations have taken place. 

One patient commented, "It would be great if this service for non-urgent appointments could be routinely available throughout the year". 

A GP Remote Desktop Service to support GPs and key staff to be able to work from home has had well over 1000 users set up. Emails at home for GP practices is another vital service we've enabled, giving GPs and practice staff access to their NHS emails whilst on the move or at home. And a new service offering GPs access to the Welsh Clinical Portal is allowing them to view patients' hospital information such as discharge summaries and clinical letters, from any hospital in Wales.