This accessibility statement applies to the Dental Access Portal.
This website is run by Digital Health and Care Wales (DHCW). We want as many people as possible to be able to use this website. This means you should be able to:
change colours, contrast levels and fonts using browser or device settings
zoom in up to 400% without the text spilling off the screen
navigate most of the website using a keyboard or speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
links to older PDF documents are not fully accessible to screen reader software
there’s a limit to how far you can magnify the map on our ‘contact us’ page
Low contrast levels may make it difficult to read some information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact dhcw-enquiries@wales.nhs.uk in the first instance and we will pass your request onto the relevant team. We will consider your request and get back to you in 10 working days.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact: dhcw-enquiries@wales.nhs.uk
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Digital Health and Care Wales (DHCW) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is not compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The ‘non-compliances ‘are listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Text links within paragraphs are only identifiable by the change in colour of the text (1.4.1 Use of Colour (Level A))
People may find some text hard to read because of low contrast levels between the background and text (1.4.3 Contrast (Minimum) (Level AA))
Some input fields are not accessible for screen reader users and those using voice activation software. (1.3.1 Info and Relationships (Level A), 4.1.2 Name, Role, Value (Level A))
Headings presented by screen reading assistive technology do not match those presented visually (1.3.1 Info and Relationships (Level A))
Some pages in the account page possesses multiple level 1 headings (1.3.1 Info and Relationships (Level A))
Some text input labels do not match the question that is presented which might be confusing (2.4.6 Headings and Labels (Level AA))
Help and error information is not announced automatically to screen readers (3.3.1 Error Identification (Level A))
Error summaries are not announced for users of screen reading assistive technologies. (4.1.3 Status Messages (Level AA))
We are working to fix content which fails to meet the Web Content Accessibility Guidelines version 2.2 AA standard.
This statement was prepared on July 2nd 2024. It will be reviewed again in June 2025.
This website was last tested on 30th May 2024 against the WCAG 2.2 AA standard.
The test was carried out by was carried out by the Digital Accessibility Centre (DAC). Using automated testing tools and manual user testing.